Privacy Policy

Last Updated: Aug 5, 2024

This privacy policy (this “Privacy Policy”) describes the practices of crescentteamsolutions (“crescentteamsolutions,” “we,” “our,” and “us”) with respect to the Personal Information we collect from or about you when you use our websites or services (collectively, the “Services”).

1. Information We Collect

We only collect information necessary to process your order, provide essential service updates, and manage the licensing of our digital products.

A. Information You Provide Directly:

  • Identification and Contact Data: When you make a purchase, we collect your name, email address, billing address, and phone number.

  • Payment Information: Payment processing is handled by secure third-party processors (e.g., Stripe, PayPal). We do not store sensitive credit card details on our servers.

B. Automatic Information Collection:

  • Usage Data: We may collect non-personal data about your interaction with our website, such as IP address, browser type, pages viewed, and time spent, primarily through standard analytics tools (like Google Analytics) to improve our site performance and marketing efforts.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. To Fulfill and Manage Orders: To process your payment, deliver the purchased digital Product (code assets), and manage your license.

  2. To Communicate: To send you transaction confirmations, technical updates, security alerts, and essential notices regarding your purchased Product.

  3. To Ensure Compliance: To verify the validity of the license granted for the Product (e.g., checking the licensed domain).

  4. For Marketing: With your explicit consent, to send promotional emails about new products or offers.

3. Data Handling and Security

We employ industry-standard security measures, including SSL encryption, to protect your personal data during transmission and storage. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

4. Disclosure of Information

We do not sell, trade, or rent your Personal Information to third parties. We only share data with:

  • Payment Processors: To complete your transactions.

  • Service Providers: Third parties who perform essential functions on our behalf (e.g., email service providers, hosting). These parties are bound by confidentiality obligations.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Third-Party Software (Your Purchased Code)

CRITICAL NOTE REGARDING OUR DIGITAL ASSETS:

Our core product offerings (the code snippets and software assets) are designed for installation on your e-commerce platform. Crescentteam solution's code assets, by default, do not collect, store, or transmit any personally identifiable information (PII) or customer data from your e-commerce store back to Crescentteamsolution. Any data collection, configuration, or integration (e.g., connecting to a database or third-party API) is solely managed by the Licensee (you) or your technical expert during the installation and configuration process. Crescentteam bears no responsibility for the data security or privacy practices of the Licensee's operational website.

6. Your Data Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal data held by us. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Crescentteam Email: crescentmusty@gmail.com